Regulator acts to protect at-risk care home residents

15 August 2008

A care home has been told by a High Court judge that it must hand over the responsibility for the health and welfare of its residents to the local social services and primary care trust.

This follows urgent action taken by CSCI after serious concerns emerged about the safety and welfare of people living at The Alton Centre care home in Knuston Spinney, Wellingborough, Northamptonshire.

CSCI carried out an inspection at the home on Wednesday 6 August. Key issues concerned nutrition and hydration, wound care and the management of medication and medical conditions. Standards were so poor that inspectors considered there was a serious and immediate risk to the life, health and well-being of the residents.

The Commission advised the company that owns the care home, Active Care Partnership Ltd, a subsidiary of the Southern Cross Healthcare Group Plc, of its concerns but was not satisfied with their response.

As a result, the Commission, using its statutory enforcement powers under the Care Standards Act 2000, obtained an urgent court order from a magistrate on Thursday 7 August to cancel the registration of The Alton Centre.

Northamptonshire County Council and Northamptonshire Teaching Primary Care Trust sent in a team of nurses and carers to work with and supervise the home’s own staff in caring for the 28 residents, who have physical disabilities and need nursing care. The Council and the PCT have also been keeping relatives informed of the situation.

Subsequently, Active Care Partnership Ltd made an application to the High Court to try to overturn the urgent cancellation order. At a hearing yesterday (14 August) His Honour Judge Ousley ordered that the Primary Care Trust and the County Council would manage and supervise the care and health needs of the residents until the outcome of an expedited appeal by the company against CSCI’s decision to apply for the cancellation order.

The appeal has been made to the Care Standards Tribunal, an independent body. The hearing is scheduled to begin during the week commencing Monday 1 September.

CSCI’s Regional Director for the East, Norwyn Cole, said:

“We are pleased that these temporary arrangements have been approved by the judge to protect the welfare of the people living at The Alton Centre. We have worked closely and in partnership with the County Council and the Primary Care Trust in the residents’ interests. We will of course contest the company’s appeal to the Care Standards Tribunal.”

Notes for Editors

  1. The order made in the High Court states that employees of Northamptonshire County Council or Northamptonshire Teaching Primary Care Trust will “manage health and welfare issues in respect of residents, specifically the drafting and implementation of care plans”; and that qualified nurses employed by the Primary Care Trust will provide “nursing assessment, observation and care of residents”. They will also provide nursing and nursing advisory support for the home’s own staff and will be responsible for nursing care decisions.
  2. There is no connection between The Alton Care Centre and another privately-owned care home, Southfield Care Homes, in Brackley, which had its registration cancelled by CSCI through an urgent court order on Friday 1 August. All the residents at Southfield have since moved to other accommodation. (Southfield Care Homes should not be confused with Southfields House in Farmhill Road, Southfields, Northampton, which is run by the County Council.)
  3. In both cases, CSCI, the County Council and the Primary Care Trust have worked together to ensure the well-being and safety of the residents. This has demonstrated the strength of the safeguarding arrangements between the three agencies, which enable them to share information and take swift action when vulnerable adults in Northamptonshire are thought to be at risk.
  4. CSCI is the single inspectorate for adult social care in England, responsible for regulating and inspecting social care providers -whether in the public or independent sector - and for assessing the performance of local councils in delivering their personal social services functions.
  5. The Commission's primary aim is to improve social care by putting the needs of people who use care services first.
  6. The Commission is chaired by Dame Denise Platt DBE and has five Commissioners. The Chief Inspector is Paul Snell. CSCI staff work across seven regions in England.

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Created: 8/15/2008 Last updated: 8/15/2008