Performance ratings for adult social services in England 2008

Council stars 2008 report cover27 November 2008

Good news for people who qualify for council-arranged or council-funded social care: Services have improved for the sixth year running. 

That's the picture given by our annual star ratings for councils, published today.

Key findings

Overall, our report finds that there are:

  • no councils with a zero-rated service
  • 19 councils with one star
  • 75 with two stars
  • 56 with three stars

Councils that have improved this year focussed on the things that really matter to people, such as:

  • helping people regain independence 
  • preventing avoidable hospital admissions through better care services
  • giving people more choice and control about their care

However, our recent Cutting the cake fairly report highlights that there are problems with how people qualify for council-funded help.  Those excluded by the system are often left to struggle on with little or no help at all.

Our chief inspector Paul Snell said:

"There is a great deal of good work going on in local councils around England. People who do qualify for care are getting better services.

“This year’s ratings show that in many councils people are better served because of strong management and leadership, and a political commitment to social care.”

Printed copies

You can order free printed copies of the Performance Ratings for Adult Social Services in England 2008 report.

In addition, CD versions of the Adult Social Services Performance Assessment Framework Indicators 2007– 2008 and individual council performance reports can also be obtained.

Find out more

Created: 11/21/2008 Last updated: 11/27/2008