Positive practice: How we inspect

Our report highlights that the quality of communication with people who have dementia has a major impact on their quality of life.

In a thematic inspection we ask these questions from the perspective of the person with dementia:

  • Are my wishes respected and my views taken into account?
  • How am I treated and how do staff communicate with me?
  • Do I have opportunities to relate to other people that are important to me?

Click the 'play' button to watch this short video in which an inspector talks about what she looks out for when she does an inspection.

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Also in this section

More extracts from the dementia report with video clips:

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Created: 5/22/2008 Last updated: 6/3/2008