What we look for when inspecting councils

CSCI uses the evidence we gather through inspecting care services to help councils improve.

We use inspections to check on the quality of the services provided by a local council. We will look at how well local services actually meet the needs of the people who use them and the quality of advice and guidance the council provides.

We also use inspections to encourage councils to make improvements to the way they deliver services and to improve the results for local people.

We will also use them to promote the public accountability of local councils to their communities.