Choosing social care checklist
Consider these questions before you speak to any care provider
and think about their answers after any discussions or visits have
taken place:
- Were the staff helpful in setting out exactly what services
they provide?
- Did they explain their costs and charges properly?
- If you are going to pay for your own care, were they willing to
give you a blank copy of their contract for you to look at after
your visit?
- Were they confident to let you meet and talk to existing
clients?
- Did they offer to show you their latest inspection report?
- Did they ask many questions about you – your likes and
dislikes?
- Did you get the impression that you would be living your life
the way you choose instead of having to fit into their
routine?
- Did they seem happy to answer all your questions?
If the answer is 'no' to any of these questions think about
why this is so. Don't be afraid to go back to the care provider and
ask as many questions as you want.
Don't rush your decision. It is important to
make all the right checks before getting help at home or moving
into a care home.
Only make your final decision when you are happy that you have
all the information you need.
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