1. Your care plan
When you first meet the staff from your social care service they
should spend time talking to you about what you need.
The staff that will care for you are called care
workers.
You and your care workers should agree on a care plan
together.
A care plan is a document that talks about:
- All your needs. These include your social, personal and health
needs
- How these needs will be met
You and your care workers should keep checking the plan. This is
to make sure the plan is working well and is still right for your
needs.
Your care workers should also keep asking you if you are happy
with the care that you get.
Remember: It is very important that you tell
your care workers what your needs are. They will only know how to
help you if you tell them what your needs are.
Go to the next page
for information about
- the standards you should expect from your social care
service