What happens if the social care service or the local
council has not solved the problem?
- Speak to us. We will look into your problem for you and see
what can be done to solve it.
Click on the link below to find out how to complain to us about
your social care service. The link goes to a different part of our
website.
Remember: You are the customer. You have the
right to say if you are not happy with the care that you get. You
also have the right to choose another care service even if you do
not pay for it.